By Mark Kleinman, City Editor
Lloyds Banking Group is to cut approximately 9,000 jobs - equating to just over 10% of its workforce - as part of moves to automate consumer-facing services at the UK's biggest high street lender.
Sky News has learnt that Lloyds will disclose plans for the cuts, which will take place over a three-year period ending in December 2017, alongside its third-quarter results next Tuesday.
The numbers are still being finalised ahead of next week's announcement, but sources confirmed that 9,000 was the most likely jobs figure to be outlined by the bank.
A target for branch closures would also be announced, according to one insider, but this was likely to be smaller than some reports had suggested.
"This is about responding to customer behaviour and ensuring that Lloyds is in the right shape for the next 20 years of consumer banking," they said.
Lloyds is understood to have more than 10 million customers who actively use online banking services, including 4.5 million mobile banking users - a level which has quadrupled during the last three years.
All of the major high street banks are shedding jobs and pruning branch networks, a trend exacerbated by the explosion in the number of banking transactions now conducted online and on mobile devices.
Earlier this year, the British Bankers' Association (BBA) published research showing that UK-based customers conducted almost 40 million mobile and internet banking transactions each week in 2013, a huge increase on the previous year.
The job cuts at Lloyds, which employs roughly 80,000 people, will be on a far smaller scale than the cull which has taken place since the merger of Lloyds TSB and HBOS during the banking crisis of 2008.
Since then, tens of thousands of jobs have been axed at the combined group, and at rivals including Barclays, HSBC and the state-backed Royal Bank of Scotland (RBS).
It was unclear on Wednesday how many of the 9,000 roles affected would be in branches and how many in support roles at, for example, call centres.
Lloyds, led by chief executive Antonio Horta-Osorio, has also shed hundreds of branches as part of a state aid settlement with Brussels during the last five years.
His strategy update, which will be unveiled alongside results for the third quarter of 2014, is unlikely to include details of a return to the dividend list, with Lloyds - alongside other banks - facing European and UK stress tests between now and mid-December.
A spokesman for Lloyds, which is 25%-owned by taxpayers, declined to comment.
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