The energy regulator is investigating six suppliers, saying they have failed to meet their targets on providing consumers with efficiency measures.
Ofgem said that while the sector had achieved 99% of energy efficiency targets set by the Government, some firms had not met their obligations to customers.
It named British Gas, Drax, Scottish Power and SSE as among the companies which had missed the targets, aimed at helping households lower their energy bills and reduce carbon emissions.
Under the measures, energy suppliers were obliged to provide customers, and in particular vulnerable consumers such as people on low incomes or the elderly, with insulation for their lofts and walls and replace inefficient boilers.
Energy firms are under pressure to help bring bills down The investigation is a sign that the Government and regulator are taking an increasingly tough stance against energy suppliers after a series of fines for mis-selling and at a time when energy bills are rising.
Ofgem said EDF Energy, Eggborough Power, E.On and nPower had all met their responsibilities.
Sarah Harrison, Ofgem's senior partner for enforcement, said: "Ofgem's role is to ensure that consumers do not lose out by the failure of firms to deliver all the help required."
Under the Consumer Energy Saving Programme, British Gas was found to have met just 62.4% of its target while Scottish Power managed 70%.
SSE, which was recently fined £10.5m for mis-selling, achieved a figure of 90.9%, the regulator said, while EDF, E.On and Scottish Power all exceeded their targets.
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